FAQ For clients

GEMT stands for Ground Emergency Medical Transportation Services (GEMT).

The GEMT program provides supplemental payments to publicly owned or operated qualified GEMT providers.

The supplemental payments cover the funding gap between a provider’s actual costs per GEMT transport and the allowable amount received from Medicaid and any other sources of reimbursement.

These are all approximations of timely filing. They are subject to change by the insurance and do not cover every scenario. Please contact your insurance for more details. Time frames from date of service:

Medicare/Replacement: 1 year
Commercial medical: 1 year
Commercial UHC: 90 days
Medicaid/Replacement: 6 months
Auto: 2-5 years
WMC: 7 years
Veterans Affairs: 1 year

Yes! Upon approval by the board, we will provide you with a Wintrust ® Lockbox at our expense. PBS will have visibility-only access. Wintrust will also supply you with a contact for any banking questions, including monthly sweeps. 

We have the capability to accommodate    the ePCR format that works best for you. In some cases, this will require a   more extended and involved set up process. Our representatives will work directly with you to obtain the information needed to facilitate a smooth transition.  

We’re here to maximize your resources, and that includes scrubbing for coverage. We work with over 50 sources, including contacting the patient, for insurances discovery.

Yes, Paramedic Billing Services handles all EDI changes that need to take place to submit claims to insurance carriers 

Yes, it is included in your contract, and we have a collection company we will pay on your behalf to collect unpaid revenue.  

At PBS, we know every client has different needs. Please use our contact form so we can set up a demo for your team.

To find our contact form, click the link: https://forms.monday.com/forms/c802f7a986796f7e6f680e286e5f42a2?r=use1

PBS has created a portal for each client through Monday.com®. This private space allows you to send and receive encrypted data or simply send us a question. 

PECOS stands for Provider, Enrollment, Chain, and Ownership System. It is the online Medicare enrollment management system that allows individuals and entities to enroll as Medicare providers or suppliers. This system also allows you to renew your enrollment, report any changes, and sign and submit all information electronically.  

Standard financial reports are issued monthly, around the 15th of each month, for the previous month. They include revenue collected, patient accounts closed.

The patient portal on paramedicbilling.com is the most effective way for a patient to submit insurance, complete signature authorization forms, etc. They can also call us or fax us (see contact us). 

PBS offers translation services through Voyance® along with English and Spanish forms through our portal. 

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